As an IT Assistant in the End-User Computing (EUC) team, your mission is to provide essential technical support and assistance to end-users, contributing to the smooth and efficient operation of IT services. The ideal candidate will exhibit strong problem-solving skills, effective communication abilities, and a commitment to delivering exceptional customer service.

Main Responsibilities

Technical Support:

Incident and Request Management:

Hardware and Software Support:

User Account Management:

Documentation and Knowledge Base:

User Training and Education:

Asset Management:

IT Process Improvement:

Specific Responsibilities


Technical Competencies

If you’re passionate about your work and ready to contribute to this organization’s success, we invite you to apply and become part of this dynamic team.